How do I request a second level review?

Second Level Informal Hearing Appeals are filed using the CMS Office of Hearings Case and Document Management System (OH CDMS). The OH CDMS is a web-based portal for RDS Plan Sponsors to submit and manage their Second Level Informal Hearing Appeals and to correspond with the CMS Hearing Officer.

The RDS Secure Website (SWS) and the OH CDMS portal are separate web applications requiring separate and unique registrations and account management. CMS’ RDS Center does not maintain the Office of Hearings Case and Document Management System. For more information, refer to Appeal an Initial Determination.