Changes have been made to the email accounts used by the Centers for Medicare & Medicaid Services (CMS’) Retiree Drug Subsidy (RDS) Program.
Effective immediately, Plan Sponsors can only use the RDS@cms.hhs.gov email address to communicate with the RDS Program; the following email addresses previously used by CMS’ RDS Center have been deactivated:
- RDS_Hearings@cms.hhs.gov
- RDSAppeals@cms.hhs.gov
- RDSPayment@cms.hhs.gov
This information has been updated across the RDS Public Website.
Please make the necessary adjustments to your email account or contact your network administrator to ensure that emails sent from the RDS@cms.hhs.gov email address are not blocked by any spam filters or Blocked Senders Lists.
IMPORTANT: RDS Secure Website participants must take the necessary steps to ensure that all emails are received and not marked as "spam" or automatically deleted for any other reason.
For more information, refer to Updates to Email Addresses Used by CMS’ RDS Center on the RDS Public Website Announcements page.
For more information, contact CMS' RDS Center.