Announcements

Telephone support through CMS' RDS Center Help Line has been discontinued.

CMS' RDS Center has updated the RDS Welcome Kit with two new Vendor-related resources. Additionally, new questions and answers have been added to the Appealing an Initial Determination section of the Common Questions.

On February 3, 2015, the Centers for Medicare & Medicaid Services (CMS) announced it will be discontinuing telephone support through CMS' RDS Center Help Line in March 2015 and an exact date would be provided soon. CMS has now determined that telephone support will no longer be available after March 27, 2015.

The Centers for Medicare & Medicaid Services (CMS) will discontinue telephone support through CMS' RDS Center Help Line in March 2015.

RDS Secure Website users can now ask questions and report issues directly to CMS' RDS Center through RDS Secure Website support requests.

If you were unable to attend the recent RDS Community Information Group (CIG) webinar on Best Practices for Reconciliation Success, review the recap article for an overview of the information covered.

Join the Retiree Drug Subsidy (RDS) Community Information Group (CIG) on Wednesday, January 7, 2015 from 2:00 PM – 3:00 PM Eastern Time for a webinar focused on Best Practices for Reconciliation Success.

If you were unable to attend the recent RDS Community Information Group (CIG) webinar on The Road to Reconciliation, review the recap article for an overview of the information covered.

Several important changes for RDS Secure Website users are now in effect. Review this announcement for information about new 180-day login and Password change requirements, as well as ways in which you can now control your user account.

Join the Retiree Drug Subsidy (RDS) Community Information Group (CIG) on Wednesday, December 10, 2014 from 2:00 PM – 3:00 PM Eastern Time for a webinar focused on The Road to Reconciliation.