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Technical Articles

This page contains links to technical articles that provide expert insight on important program topics. The articles give you not only a better understanding of essential information, but also helpful tips for successful RDS participation.

  • Reassigning the Authorized Representative (AR) and Account Manager (AM) Roles

    User Management is a critical function for individuals administering RDS Plan Sponsor accounts. User Management tasks can only be completed by the Account Manager (AM) and/or the Authorized Representative (AR) in the RDS Secure Website (SWS). As a reminder, AM and AR reassignments do not take effect immediately. 

  • Resetting Your Multi-Factor Authentication (MFA)

    Activating and maintaining Multi-Factor Authentication (MFA) for your RDS Secure Website user account is critical to ensuring your Plan Sponsor meets its Application and Reconciliation Deadlines and experiences all the benefits of participating in the RDS Program.

  • Accessing Your RDS Secure Website User Account

    Maintaining access to your RDS Secure Website user account is critical to ensuring your Plan Sponsor meets its Application and Reconciliation Deadlines and experiences all the benefits of participating in RDS. Consequently, it’s important to understand scenarios related to accessing your account.

  • Preparing for Medicare Part D Open Enrollment Period

    Find out how the Medicare Part D Open Enrollment Period (OEP) can impact your ability to receive subsidy for a covered retiree.

  • Changing Cost Reporter Vendors

    Learn what you should do if you change Cost Reporter Vendors.